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Thicko questions about Windows and stuff



First off I confess I have been fiddling about with Windows Update and
when I updated drivers for my Sound Card I ended up with no sound via
the speakers. I then decided to delete the most recent files instead of
reversing the update (ahem!). I did manage to also reverse the update
but in the process have gained a new error message on start up.

This is as follows

RUNDLL
Error Loading cmicnfg.cpl
The specified module could not be found.
This is a soundcard related file, so might explain your lack of sound.
Uninstall driver completely, restart may be a good idea.
Go to website of sound card maker and download proper driver. Install.

I wouldn't trust Windows update with hardware drivers - I've had a
similar problem, also with a soundcard.


I have had one system crash since this error appeared but otherwise the
machine runs OK. Any clues as to how to get the file back as I have
rerun Windows Update and used a programme called PC Mighty Max and
neither have solved the problem.
A quick web-search doesn't put PC mighty max in a good light. I'd get shut
IIWY.
AMNAE but you could read this:


The second numpty question concerns XP service pack 2. I have not
updated with it because at the time it was launched there was a lot of
feedback about it clashing with existing Firewall and Anti Virus
programmes. I use Norton Internet Security 2006 on my system.

What, if anything, do I need to do in advance or after loading Service
Pack 2 to stop clashes / non operation between XP and Norton?
I've never used it. Safest thing would probably be to download the full
SP2 update to your computer[1], disconnect from the internet, uninstall
Norton, install SP2, install Norton.

To be honest, if you know how to reinstall windows from scratch I'd be
tempted to windows-update to SP2 and see what happens.

[1]
F30-8245-9E368D3CDB5A&displaylang=en


I'm left with no choice but to upgrade to SP2 given Microsoft have
stopped actively supporting XP1.
Download full SP2 from download centre, not from Update. Stop all
unnecessary programs, especially Norton and anti-virus thingies.
Install SP2 and restart.
Pray.


Your patience in dealing with a numpty would be appreciated as would
easy to comprehend non techie answers.

Have you tried using Windows Restore to return the machine to an earlier
state?

Start
All Programs
Accessories
System Tools
System Restore